Delete your account and data
App: ProofVault (app.proofvault.safety) · Maintained by the ProofVault app owner.
Delete inside the app
- Open ProofVault and sign in.
- Go to Settings → Account.
- Scroll to “Delete account and all data”.
- Type DELETE and confirm. Deletion happens immediately.
Request deletion without the app
Email privacy@proofvault.app from the address on your account with the subject “Delete my account”. We verify ownership and complete the deletion within 30 days, usually within 72 hours.
What is deleted
- Your account and sign-in record (email address, profile name, phone if added)
- Every recording and live-stream clip stored in your private cloud area
- Evidence metadata, SHA-256 hashes, notes and AI analysis results
- Trusted contacts, guardian invitations and guardian links in both directions
- Safety sessions, check-ins and timeline events
- All local data on the device you delete from
What is kept, and for how long
Nothing is retained after deletion apart from encrypted infrastructure backups, which roll off automatically within 30 days and are never used to restore a deleted account. Data you exported yourself — ZIP evidence packages or manifests already saved to your device or shared with someone else — is outside our control and must be deleted by you.
Delete only some data
You do not have to delete the whole account. In the Vault you can delete individual recordings, in Account you can delete individual cloud copies, and in Settings you can wipe everything on the device while keeping the account.
See also our privacy policy and terms of use.